Welcome to SEDI Online Help for Agents


 

Insider Access Key Reset

How to Request an Insider Access Key Reset

If an insider or agent needs to have an insider access key reset, and they do not have the current access key, they should contact the CSA Service Desk at 1-800-219-5381.

 

If you have the current access key, see Change Insider Access Key

 

Note: The CSA Service Desk staff will require you to provide the answer to the confidential question, which was provided when the insider profile was completed.